1. Information We Collect

We collect personal information carefully and only as reasonably necessary for our business, legal, and service purposes. Depending on how you interact with us, we may collect:

• Contact information, such as name, company name, title, email address, mailing address, telephone number, and business contact details.
• Commercial and transaction information, such as quotation requests, service instructions, invoices, payment status, shipment references, customer history, purchase or sourcing inquiries, and records of services requested or provided.
• Logistics and documentation information, such as shipper, consignee, importer, exporter, notify party, cargo descriptions, customs or trade documents, delivery addresses, and information needed to coordinate third-party services.
• Communications, such as emails, forms, attachments, messages, requests, complaints, claims, and customer service records.
• Website and technical information, such as IP address, browser type, device information, operating system, referring pages, pages viewed, time spent on the website, and cookie-related data.
• Compliance information, where required, such as information needed for accounting, fraud prevention, sanctions screening, legal compliance, dispute handling, collection activity, or regulatory obligations.

We do not intentionally collect sensitive personal information unless it is necessary for a specific transaction, required by law, or voluntarily provided by you. Please do not send sensitive personal information unless we specifically request it for a lawful business purpose.

2. How We Use Personal Information

We may use personal information for the following purposes:

• To respond to inquiries, prepare quotations, process requests, and communicate with customers, vendors, and business contacts.
• To coordinate logistics, commercial support, sourcing, market-entry assistance, documentation support, and related services through authorized third-party providers.
• To manage customer accounts, invoices, payments, collections, credit, accounting, and internal business records.
• To communicate about services, transactions, claims, operational updates, and administrative matters.
• To improve our website, services, forms, customer experience, and business processes.
• To protect our rights, property, systems, customers, vendors, and business operations.
• To comply with legal, accounting, tax, contractual, insurance, customs, trade, sanctions, and regulatory obligations.
• To establish, exercise, or defend legal claims.
• To send business updates or marketing communications where permitted by law. You may ask us to stop sending marketing communications at any time.

3. Website Use and Cookies

You may visit our website and obtain information about Everglobe without submitting personal information directly. We only request personal information where needed to respond to you, process a transaction, perform services, or support our business relationship.

Our website may use cookies, analytics tools, server logs, or similar technologies to understand website traffic, improve performance, remember preferences, and maintain basic website functionality. Cookies are small text files stored by your browser on your device. They may collect information such as IP address, browser type, device data, pages visited, and time spent on the website.

You can configure your browser to block cookies, delete cookies, or alert you before cookies are stored. Some website functions may not work properly if cookies are disabled.

4. How We Share Personal Information

We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy, including to:

• Carriers, freight forwarders, customs brokers, warehouses, terminals, drayage providers, truckers, air freight providers, ocean freight providers, courier companies, insurers, inspection companies, fumigation providers, and other logistics or commercial service providers.
• Related, affiliated, or cooperating companies, including companies or providers involved in coordinated services in the United States, or other countries.
• Technology providers, website hosts, email providers, accounting providers, payment processors, document-storage providers, consultants, auditors, insurers, attorneys, and other professional service providers.
• Government agencies, customs authorities, port authorities, courts, law enforcement, regulators, or other parties when required by law, legal process, or legitimate compliance needs.
• Parties involved in a business transfer, merger, restructuring, financing, sale of assets, or similar corporate transaction.
• Other parties with your direction, consent, or as necessary to perform requested services.

We do not sell personal information. We also do not knowingly share personal information for cross-context behavioral advertising. If our practices change, we will update this Privacy Policy and provide any legally required choices.

5. International and Third-Party Processing

Because Everglobe coordinates international commercial and logistics services, personal information may be disclosed to or processed by service providers, agents, related companies, or authorities outside the United States, including in countries that may have different data protection laws. We share information only as reasonably necessary for the requested services, business operations, legal compliance, or protection of rights.

Third-party service providers may have their own privacy policies, terms, systems, and legal obligations. Everglobe is not responsible for the independent privacy practices of third-party websites, carriers, brokers, warehouses, government portals, payment platforms, or other providers that are not controlled by Everglobe.

6. Storage and Retention of Customer Data

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including service performance, customer support, accounting, tax, audit, legal, insurance, claims, collection, dispute-resolution, and compliance purposes.

For accounting, tax, logistics, and commercial recordkeeping reasons, Everglobe may retain customer and transaction records for up to 10 years after the last processing operation, transaction, or business relationship, unless a longer retention period is required or permitted by law, contract, insurance, claim handling, dispute resolution, or legitimate business needs.

Personal information collected for marketing activities is generally retained only as long as needed for the activity or until you opt out, unless retention is required for legal, suppression-list, or compliance purposes.

7. Children's Privacy

Our website and services are intended for business use and are not directed to children. We do not knowingly collect personal information from children under 13. If we learn that a child under 16 has provided personal information to us, we will delete it promptly unless retention is legally required.

8. Data Security

We use reasonable technical, administrative, and organizational measures designed to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. No website, email system, storage system, or transmission method is completely secure, and we cannot guarantee absolute security.

Please do not send sensitive, confidential, or payment information by unsecured email unless we specifically instruct you to do so through an appropriate secure method.

9. Your Choices and Rights

Depending on where you live and the laws that apply, you may have the right to request access to your personal information, correction of inaccurate information, deletion of personal information, portability of certain information, restriction of processing, objection to processing, or withdrawal of consent where processing is based on consent.

These rights may be limited by legal, accounting, tax, contractual, logistics, customs, insurance, security, fraud-prevention, dispute-resolution, or business recordkeeping obligations. If your request prevents Everglobe from performing requested or agreed services, we may be unable to continue those services. Existing payment obligations remain unaffected.

To exercise your rights, contact us using the information below. We may ask for information reasonably necessary to verify your identity and process your request.

10. California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), if the CCPA applies to Everglobe and to the personal information at issue. These rights may include:

• The right to know what personal information we collect, use, disclose, sell, or share.
• The right to request access to categories or specific pieces of personal information.
• The right to request deletion of personal information, subject to legal exceptions.
• The right to request correction of inaccurate personal information.
• The right to opt out of the sale or sharing of personal information.
• The right to limit the use and disclosure of sensitive personal information where applicable.
• The right not to be discriminated against for exercising privacy rights.

Everglobe does not sell personal information and does not knowingly share personal information for cross-context behavioral advertising. We do not knowingly sell or share personal information of children under 16.

In the preceding 12 months, Everglobe may have collected the categories of personal information described in Section 1 and disclosed them to the categories of recipients described in Section 4 for the business and legal purposes described in Section 2.

11. Email and Marketing Communications

If you receive marketing or informational emails from us, you may request that we stop sending them by contacting us. We may continue to send non-marketing communications, including messages about transactions, services, invoices, claims, legal notices, or business relationships.

12. Links to Other Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, content, or policies of third-party websites. You should review the privacy policy of any third-party website you visit.

13. Updates to This Privacy Policy

We review this Privacy Policy periodically and may update it as needed. Significant changes will be posted on our website with an updated effective date. The version posted on our website applies to information collected after the effective date unless otherwise required by law.

14. Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: